Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"Had a minor problem but a major repair with my engine case starting to weep oil on my Stratoliner.Got on the Yamaha web sight and seen they were a Pro Yamaha shop.Brought it in told them of the problem and at that time they took pics and put the bike in the shop for safe keeping till they heard back from Yamaha warranty.Yamaha ok the warranty work and they started there work.From start to finish about three week which I though was very good since this was during the Christmas holidays and
they had to pull and disassemble the engine.Very friendly,Joseph keep me informed all the way through and David the mechanic that did the work brought the bike out to me to load and ask if I had any questions.Nice to be able to talk to the person that did the work.This was my first time dealing with them but was treated like I had delt with them for years. I highly recommend them and will be back even though there 70 mile away from me. Roy"
By: Roy Lowell, AR
"Been buying tires for my old Harley from you guys a few years now, Just bought another one, thanks for keeping my size in stock. MT 90 16 Dunlop Elite 3 Always in and out fast and great service. Also ride an old 79 XS650 so I do own a Yamaha, and same size rear tire. SMILE!"
By: Ed Harrison, AR
"Eli, we made it home to Eureka, Kansas on Saturday with our new purchase. Really enjoyed doing business with you and your brother. It's great dealing with two young guys who have something special going for them. So thanks for the hands on personal involvment with Carol and I. Phil"
By: Philip Eureka, KS
"My family and I have been with Yamaha of Harrison for as long as I can remember, for a reason!! Everyone on staff is courteous and treat you like a friend, and will help you with anything and everything. I recently bought a 2011 YFZ 450R and absolutely love it. The folks at Yamaha of Harrison answer every question I have, and take the time to explain it all in detail. As far as service goes, you just wont find a place better or more qualified!! Thank you to everyone at Yamaha of Harrison
for yet another great buying and owning experience!! Clint"
By: Clint Jasper, AR
"I found myself needing a rear tire for my Triumph Tiger after a few miles on your Ozark roads. Ken and Joseph found a PR2 and scheduled me for a Friday morning tire change. Super-fast 0.4 hours later I am ready to go. Definely a riders shop. Very professional; a positive experience far from home! Gerry form South Carolina"
By: Gerry Anderson, SC
"Thank you to Peter and Adam for the great customer service that we received while purchasing a new WR450. Everyone was wonderful and best of all they worked with us on getting the best deal in Arkansas! We will definitely be back!"
By: Anonymous London, AR
"I love my new 4 wheeler- You guys are the BEST!!!!!!!"
By: Dalya Harriet, AR
"the first vehicle I purchased at Yamaha Of harrison was a 1996 Kodiak 450 (camo) I still Have that 4X4. In 2009 I purchased a Vstar 1100 and was involved in an accident where I lost that Bike, But not for long. As soon as I was on my feet again , all the guy's at Harrison Yamaha were Awesome in helping me pick out the bike I wanted. Its a great Bike. There are pics of the bike on the Star Touring & Riding Web site."
By: Ralph omaha, AR
"I had a tire problem and needed a new tire. I called and they got me right in put on a new tire at a great price with fast service. I would highly recommend!!!"
By: george des moines, IA
"I came to Harrison for a Goldwing Gathering and had a valve stem fail on my front tire. I brought my Wing over first thing on a Saturday morning, my stem was replaced, and my bike was finished within 30 minutes. Great service at a price my local large Honda dealer would have doubled. Super Service!"
By: Arkie45 Farmington, AR
"We joke we just went in for a hat but came out with two motorcycles (they did give us hats too:). We've owned several makes and Yamaha has been consistently the best bike. We had a great experience working with everyone and feel we left with exactly what each us wanted. We'd like to thank everyone for all they did; you went well above and beyond! Thank you!"
By: Tony Hackett, AR
"I was at the Track today and Saw a Yamaha Of Harrison Employee There Who Was riding also, I had a Chain Break, and Before I knew It He was On the Job Helping Me Out. I Give all of You thumbs up For Such Good Service to all of You, THANKS!!!!!! "
By: Garrett Harrison, AR
"I was riding my 2008 FJR 1300AES around the great roads in northern Arkansas over a long weekend and discovered that I had worn out my rear tire on friday night. Saturday morning I called Yamaha of Harrison at 8:30AM to see if they might have a tire for my motorcycle. Indeed they did and scheduled an appointment at 10AM. When I arrived the service manager immediately took my bike into the service area, installed a new tire, checked all the fluids, replaced the oil in the differential,
charged me a very fair price and sent me on my way at 11:15 to meet my buds for lunch. While I was waiting, I noticed that several other bikers on different models had also come in for various service and all were taken care of. They even service Harley's, what a great shop, they also gave my buds a map with some great motorcycle roads to run, while I was being serviced. My buds and I were duly impressed. Staff was friendly, I even got a hot cup of coffee, so, if you are in the area and
have a problem, this is the place to go for great service."
By: Anonymous Dallas, TX
"Hats off to all the men that got me back on the road the other other day. I was riding with a group of Goldwing riders and me beeing the only Yamaha in the bunch had a problem with my rear tire. I called the service department and was told they had the tire in stock at a good price and would get me in as fast as they could. Worried this might take all day and have to listen about how the Yamaha held up the ride and Not knowing what i was going to get into when I arrived at the shop to my
supprise I was warmly greeted and someone started immediately on my tire. I felt like I was a neighbor instead of a total stranger. These gentlemen are true professionals, well managed, and just plain good people. I was back on the road in about an hour and a half and even the Goldwing guys were impressed! Take my word for it if you need help with your Yamaha you can count on these professionals. We have Yamaha of Harrison in our logs Thanks again guys! Had a great time thanks to you. Ed
By: Ed Quinlan, TX
"My wife and I rode up to Harrison Arkansas for vacation to ride some of the great roads you guys have. The second day we were there I noticed the front tire on my 2008 Honda Goldwing was really cupping badly. I went to the Harrison Honda Dealer to see about getting a new tire installed. They had no tires that size and made NO attempt to find me one. The (Honda Dealer) then refered me to Yamaha of Harrison, who carried a better stock of tires. You had 3 different make of tires in the size I
needed. I then called the Honda Dealer to see if they would install it for me. They continued to make no attempt to help me. That is when Adam stepped up and said he would get it installed for me. I was in and out within one hour. The tire really made a difference for the rest of our trip and we also encountered an hour and a half of pouring rain on the way home to Ft. Worth. Thanks to Adam and all the guys at Yamaha of Harrison for seeing about us when Honda wouldn't. Sincerely, Richard
& Linda Armand"
By: Richard & Linda Hurst , TX
"We were on a week long vacation in the area. I discovered how quickly you can use up brakes here, and had to get a set. No problem, in, out, parts on hand. The next day I was looking at my front tire and decided to come on up and see what you had available. Not only did you have the tire I wanted in the size I needed, but you took care of the install right away! I was in and out in less than an hour. The best part was the price was lower than I would have paid my local dealer for the same
service. Some places will take advantage of an out-of-towner but not Yamaha of Harrison. Thanks guys for a great experience!"
By: Allan Saint Charles, MO
"Ken is the greatest. He spent lots of time on many different visits to put us on a bike that fits our needs and fits me. Greatest all around service I have ever experienced whether it be car or motorcycle sales. All of the staff is friendly, courteous and very hospitable. Whether simply shopping or waiting for final touches to be put on my new 950 V-Star Tourer we felt like friends in a friends home."
By: Floyd Merriam Woods, MO
"My wife and I were on vacation in Ridgedale, MO and unfortunately had a minor bike mishap. Our Roadstar wasn't really damaged but needed some tweaking to get it to proper running order. Where we were staying in Ridgedale, people there suggested the Yamaha dealership in Harrison, AR. I "Googled" the dealership (by the way, really easy to find on the Internet, so thanks Peter), and we rode to Harrison. We figured that it would be hours before they could get to us, but they made time for us
right then, even with their busy load. They got our Roadie back to running order, and you can't tell that there was anything wrong with it. I appreciate these people at Yamaha of Harrison, AR, especially to Eli, Ken, and Peter. Thank you guys; we really appreciate your professionalism, your expertise, and just your becoming "friends" while we were waiting. Again, thank you, and we will be seeing you again. "
By: Johnnie & Jo Ann Tonganoxie, KS
"Eli, Doug, and Staff: All of you are very friendly and professional. Eli, thanks for setting up the service before I left MN for AR. Doug, great job on the oil and filter change, and replacing my Metzeler Z6 tires with Michelin PR2's after riding to Harrison from MN on my FJR 1300. You treated my bike like it was your own, and it shows. Your dealership is the first one I have encountered in my many years of riding bikes that did not scratch the rims all to heck while replacing the tires. I
will highly recommend your dealership to anyone who needs service while in the area, and will not hesitate to have service performed on my bike when in the area again. Joe, MN"
By: Joe Monticello, MN
"Thanks guys for you good service and keeping my son and I riding. Your price on tires and mounting is un-beatable. I ride a Harley and a xs 650 my son a warrior, you keep us in tires and other things. Ed Gay Sr"
By: Ed Harrison, AR
"Thanks alot for all your help! You've helped me numerous times with my 02 Blaster."
By: Nick Harrison, AR